Warranty Policy
Al Amanah TR. provides official manufacturer warranty on all products sold through our platform. We stand behind the quality of every product we sell.
Warranty Coverage
| Product Category | Warranty Period | Coverage Type |
|---|---|---|
| Laptops & Desktops | 1-3 Years | Manufacturer Warranty |
| Monitors | 1-3 Years | Manufacturer Warranty |
| Processors & RAM | 1-3 Years | Manufacturer Warranty |
| Graphics Cards | 2-3 Years | Manufacturer Warranty |
| Storage (SSD/HDD) | 1-5 Years | Manufacturer Warranty |
| Peripherals & Accessories | 6 Months - 1 Year | Store Warranty |
| Networking Equipment | 1-2 Years | Manufacturer Warranty |
| Printers | 1 Year | Manufacturer Warranty |
What is Covered
Manufacturing defects
Hardware malfunctions
Component failures under normal use
Dead pixels (per manufacturer policy)
What is NOT Covered
Physical damage or liquid spills
Unauthorized modifications or repairs
Damage from power surges
Software-related issues
How to Claim Warranty
- Keep your original invoice/receipt as proof of purchase.
- Contact our support team with your order number and issue description.
- Bring or ship the product to our service center.
- Our technicians will inspect and process the claim within 5-7 business days.
- Repair or replacement will be provided based on the assessment.
Warranty Support
For warranty claims, contact us at +880 1700-000000 or visit our office in Dhaka. Bring your product along with the original invoice for quick processing.